Troubleshooting
Follow these steps carefully!
Ping test
Let's try if your PC is able to "ping" the 3DXChat game server.
- Open a command prompt window by clicking the Windows start button, and type 'cmd'
- Windows will suggest an App called 'Command prompt'. Open it.
- You will see a black window with a blinking cursor.
- Type in the following:
To test EU entry point:ping -n 5 185.71.64.45
To test US entry point:ping -n 5 193.84.88.1
- What results do you get? Click on one of the screenshots below: